Our drops tend to sell out quickly.

Keep an eye on our Instagram page @puntrodeapparel.official for announcements regarding the time and date of our drops.

Visit our Instagram page for the most up-to-date information on when the next drop is happening and how you can make a purchase.

We currently accept payments via Credit Card, PayPal, Zip, and Afterpay.

Additionally, we offer accelerated checkout options through Shop Pay, Google Pay, and Apple Pay for a seamless shopping experience.

For detailed information about our shipping costs and delivery times for orders across Australia, please visit our shipping page.

If you have provided incorrect details and your order has not been shipped yet, don't worry.

Contact our customer service team at puntrodeapparel@gmail.com as soon as possible to update your shipping address, name, or item details.

Upon completing your purchase, you will receive a confirmation email.

Once your order leaves our warehouse, you will receive another email with shipping and tracking details.

If you do not receive these emails, please check your junk email folder.

If the emails are not there, kindly email us with your order number to have them re-sent.

If you have received an incorrect item or size, please contact our customer service team at puntrodeapparel@gmail.com.

We will strive to exchange it free of charge for the correct item or size, subject to availability.

We understand that sometimes expectations don't align with reality when shopping online.

Unfortunately, all sales are final, and we do not accept refunds unless the items are damaged upon delivery.

While exchanges may be available within 14 days of receiving your item, they are not guaranteed.

Please reach out to our customer service team for assistance with exchanges or returns.